Important note Covid-19

Dear guests,

currently there are no travel regulations in the form of vaccination or convalescence status.

In order to comply with the official SARS-CoV-2 requirements, there may be restrictions in the hotel offer. In order to make your stay pleasant and safe, we have developed hygiene and protective measures for you. These measures are provided by us in the hotel, followed by you and updated and adapted in accordance with official regulations. We reserve the right to make changes at short notice and do not guarantee completeness.

There is currently no general mask requirement. However, we strongly recommend wearing a mask.

  • Check-in/-out Information and rules for check-in / check-out

    - Truthful information about your personal data is a basic requirement.
    - Please adhere to our arrival and departure times so that we have enough time for preparation and follow-up work and unnecessary clashes with guests are avoided.
    - To avoid queues at the hotel reception, please stay in the entrance area.
    - We have a disinfected ballpoint pen ready for you to sign the registration form. You will receive your room card upon check-in.
    - We ask you to put your key cards in the designated receptacle at the reception upon check-out. Our crew disinfects all cards at the end of the check-out.
    - We ask you to pay our bill cashless at check-out.

  • Generally Which general rules have to be observed?

    - Currently there are no travel regulations in the form of vaccination or convalescence status.
    - There is currently no general mask requirement. However, we strongly recommend wearing a mask.
    - Please note the country-specific regulations.
    - We have designed all operational processes in such a way that a minimum distance of 1.5 m is maintained. These distance regulations must be observed during your stay.
    - Hand disinfectants are available in the lobby and at the entrances. Please disinfect your hands before entering the hotel and restaurant.
    - Please note the coughing etiquette, which also applies to sneezing: Keep a distance of at least 1.5 m, turn away and use a disposable handkerchief or the crook of your arm.
    - We ask parents to influence their children with regard to the guidelines.
    - Our entire crew is extensively informed and trained about the special hygiene and protective measures, additional disinfection intervals have been adjusted in accordance with official regulations.
    - All employees are instructed not to come to work if they feel sick.
    - Guests with Covid-19 symptoms such as inflammation of the airways or fever are not allowed to enter the hotel. If symptoms occur during your stay or during the incubation period after your visit, we ask you to notify us immediately.

  • Housekeeping Information and rules regarding our housekeeping

    - Our housekeeping crew works with disposable gloves and has been intensively trained in the thorough cleaning and disinfection of your room, extensive ventilation is a mandatory part.
    - The entire laundry in your room is cleaned at a minimum of 60 ° C and ironed with a hot iron. We have removed the additional blankets from the room, of course you can get them on request. Please contact us by phone.

  • Restaurant Which rules apply in the restaurant "Columbus"?

    - Currently there are no regulations in the form of vaccination or convalescence status.
    - There is currently no general mask requirement. However, we strongly recommend wearing a mask.

  • Rules in the hotel How do I have to behave in the hotel?

    - We need your full contact details when you make your reservation.
    - Magazines can still be purchased at reception for a fee.
    - Daily newspapers are available from reception and remain in your possession or are disposed of by an employee.

Should you violate these rules, you will have to leave immediately and pay for a fee.

During your stay, you ensure that you will adhere to our hygiene and protective measures as well as the legal requirements to contain the pandemic. We try to inform you as fully as possible about the many and changing information. If you have any further questions about your stay, please do not hesitate to contact us. We reserve the right to make changes at short notice and do not guarantee completeness.

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